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If you can shop for clothes, you can shop for shares

“Nobody in my family has ever bought shares. It’s all new to me. I’d like to be able to do it myself. Is there an ‘easy way’? Probably not.”

This is part of a message I got from an old friend recently. And I loved it!

I loved that she was taking an interest in investing. I loved that she was thinking about her future. I loved that she was stepping outside her comfort zone.

So … is there an easy way?

Yes and no.

The mechanics of it can be easy. Sign up to an online broker and make some trades.

A harder part is knowing what to buy (more on that below).

And the hardest part is feeling legit.

It’s a challenge, believing we have the right to be here, doing this thing that has always been done by “smarter/richer/more important” people – and mostly men.

But it’s time for you to join this world. And I’m here to give you your ticket.

I’ll admit: this post is kind long and involved. But hang in there.

For many people, investing is a whole new world. New language, new ideas, new ways to think. It takes a while to feel comfortable.

It’s like learning anything though. If you ask the average bloke about the merits of skin serums vs moisturisers, he will look at you blankly. That’s because society hasn’t told men that skincare is important, or socialised them to believe that the way their skin looks is crucial to their social success. So they haven’t learnt about it.

But just because it’s new, doesn’t mean it’s beyond your skill or knowledge.

Don’t worry, Fierce Girl is here to help!

I thought a lot about my friend’s question and figured that if you’ve ever gone shopping for a particular outfit, it’s a similar process. Say you need something to wear to a wedding.

Step 1. The Brief

There are a bunch of things to consider. The time of year; the accessories you have and the ones you need to buy; if your stilettos will sink into the grass; the dress code (does formal mean a long dress?); how fat/skinny you feel right now. The list goes on.

There are also the practicalities. How much can you afford to spend? How many weekends do you have to go shopping? How many weeks do you have up your sleeve to buy online, get it delivered and return the five dresses you hate?

It’s a lot of thinking. But we do it, because we are competent, empowered women.

And that’s the energy we need to bring to investing.

This is my one and only ‘designer’ dress that gets dragged out for nearly every event.

When you’re in planning mode, some factors to consider are:

Your goals – is the money for a general nest egg or ‘f*#k-off fund’; for a bigger purchase down the track (e.g. a home deposit); will it be part of your retirement savings? Being clear on that will help with the next point…
Your timeframe – are you likely to need this money in the next five years? If so, maybe just stick it in a high-interest savings account. Shares can be too ‘up and down’ for a shorter period. But for a longer period, you can possibly tolerate a little risk and volatility – i.e. you have longer to ride those ups and downs, and let them smooth out over time.
Your own mindset – financial advisers like to talk about ‘risk tolerance’. In one sense it’s determined by the timeframe – the more time on your side, the more risk you can handle. But there’s also your own personality. If the thought that your share portfolio could fall dramatically will keep you up at night, then it’s probably better to go with a more ‘conservative’ portfolio. Don’t sell yourself short on this – some risk is needed to make money. At the same time, don’t go against your gut if it’s going to make you unhappy.

Step 2. The Research

The wedding outfit can require some serious thought, especially if you’re likely to see your ex-boyfriend or some chick from high-school who was mean to you.

Research is the answer. You scroll Instagram, makes wishlists on The Iconic, and wander the shopping mall at lunch. You also flick through a few fashion magazines for ideas – haha just kidding, what is this, 1997?

At some point you decide that ‘formal’ can definitely include cocktail length dresses, because, well, there’s a perfect one on sale at Rodeo Show.

You can apply this solid skillset to researching your investment options.

The first question is whether you want a DIY approach or someone to pick things for you.

The DIY Approach – Direct Share Investing

Nobody does DIY quite like Fifth Harmony

You can pick a few companies to invest in, then buy their shares (technically, they are called equities, but let’s stick with the common name here). You do this directly through a real-life or online broker (discussed in this post).

Some challenges with this are:

you don’t know if you’re paying a fair price – unless you go deep into their financial statements and think about things like price-earnings ratios.
It’s harder to spread the risk. The more companies you invest in, the less it matters when one goes badly. ‘Diversification’ is a key investment concept, and it’s hard to achieve it unless you have a lot of money to plough into shares.
It can be more stressful – Related to the above point, owning just a handful of companies means you watch them more closely and get emotionally invested in their ups and downs.

Personally, I’m not a fan of direct investing. But some people are really attracted to it because they like the control it gives them, or they enjoy all the research and trading.

But if this doesn’t sound like you then, another option is a managed fund.

Pay someone else to be smart

Back when I got married, I would never have pulled my wedding dress off the rack when I was shopping for it. But the lady at Baccini & Hill has dressed a few brides in her time, and she knew exactly what would look good on me, because she’s a professional.

Belinda wedding dress — Please enjoy this photo of me eating a party pie in my expensive wedding dress. But it looks good right?

If you want your shares to be professionally managed, you have two main choices:

Active Management – someone (usually a team) does all the research, selects the companies to buy and then does the buying/selling at the appropriate time. You pay fees to the manager for doing all this work (usually a percentage of the amount invested). Picking a fund manager is a whole topic in itself, which I’ll save for another time.
Passive Investing – This is where your portfolio mimics the performance of the market, instead of someone picking the best shares for you. It means costs are much lower, but you don’t have a chance to ‘beat the market’ (i.e. make more than the average investor).

Passive investing – through Index Funds and Exchange Traded Funds (ETF) – has grown in popularity in recent years. It could be worth considering if:

You’re not fussed about beating the market and are happy to earn the average
You don’t like paying a lot in fees
You want to start with a small amount (like, a spare fifty bucks or so)

It’s not as DIY as direct investing, but it’s also not as hands-on (or costly) as active management.

The cheapest way to access this type of investment is through an ETF provider – such as Vanguard, iShares or BetaShares. If this appeals to you, I recommend reading ASIC’s explanation, so you understand what you’re getting into.

You can also invest in Index Funds through a manager like Vanguard – i.e. you put in an application directly with the manager, rather than buying on the exchange. The difference between these approaches is subtle – check out this article for more details.

Still confused/scared/intimidated?

If you are baffled by how many products are on offer, and which one is right for you, a roboadviser can help.

Companies like Stockspot, Six Park and Raiz put together a basket of ETFs for you, based on your needs and preferences. There is a fee, but it’s generally a lot lower than paying a human adviser.

Speaking of humans, don’t rule out getting an adviser if you are really serious. Just like a personal trainer can get you over the fear or walking into a sweaty weights room full of men, an adviser can guide you through the world of investing.

You’ll pay for the privilege, but if they give you the confidence to step into investing, you could potentially make that money back over time.

Step 3: Get cracking!

I know this is a lot of information, and I’m not recommending you jump online and buy, buy, buy right now!

Do some more reading (or watching videos) to get your head in the game.

However, don’t wait to be an expert. Perfect is the enemy of done.

You can get started with a small amount of money, find your comfort factor, and then build from there.

And remember, if you can go shopping for clothes, you can go shopping for shares.

Here are some more of my articles to help you get started:

January 22, 2020 3

Just a post about how I’ve quit my job to build a revolution. NBD.

I’m thinking about break-ups.

The work break-ups. The relationship break-ups. The break-ups with a part of yourself – a bad habit, a way of being, a view of yourself.

The ones that hinge on a conversation, and they’re done straight away. No more. Just gone.

The ones that seem settled but drag on. Back again, back for a while, back against your better judgement. Until finally, it’s done.

The ones you saw coming but couldn’t avoid. You resisted, you tried, you struggled, but in the end you could no longer hide from the fact that it was over.

The ones that came out of the blue. You thought things were fine, and then all of a sudden it wasn’t. It was over, and you were blindsided.

The tangential ones. Where another break-up came with collateral damage, and you suddenly lost people you cared about. They disappear, alongside the network of family and friends that come with a relationship or a job.

I’ve had all these permutations in my life.

I used to be scared of them. I thought they signalled failure. I was scared of what comes next. Resistant to change.

But life gives you change whether you want it or not. You move states and change schools, your parents divorce, your best friend careens away into illness and addiction.

You try on different identities, change jobs, move countries, move states. You leave beloved bosses, you grapple with the pain of divorce, you emerge stronger and full of fire. Burnished by the flames.

And slowly, you realise that change has become a habit. You’ve learned to “love the sound of your feet walking away from things that aren’t meant for you”.

And this, my friends, is where I find myself.

Once again, I’ve tried on an outfit I thought I wanted. I bought it, took it home, wore it around.

But it doesn’t fit. I can’t do the corporate thing with the resolve and passion it needs. I wish I could, in some ways.

Ironically, for someone who writes a finance blog, I don’t care enough about money to give up things like creative freedom.

Alas, dear reader, I cannot. I make a very unconvincing corporate boss-lady.

My dad observed to me that I’ve never been interested in building an empire. ‘No’, I replied. ‘I want to build a revolution’.

And thus I find myself at a crossroads. My corporate career is asking too high a price. It demands that Fierce Girl stays small and quiet and anonymous.

Sometimes you need an ultimatum to find out what really matters. Asked to choose, I chose the risky path. For the first time in 20 years I’m walking away from a salary, a safety net and all that jazz. It’s kind of nuts.

But if not now, when?

I had a chance meeting in my apartment building recently, where a lovely woman was delivering things to her friend with Stage 4 brain cancer. Her friend is 43 years old and has just months left to live.

Now I don’t want to get all dramatic on you, but sometimes the universe offers up a sign, if you choose to make sense of it. And I ask again, if not now, when?

And so I look to Queen Beyonce for inspiration. “If I’m gonna bet on anyone, I’ll bet on myself”.

What’s next for Fierce Girl.

More Fierceness

Without the shackles of a corporate contract, I’ll be back with my name and my face on the blog. (I did a photo shoot today!)

Gurrrrl, you’re gonna get sick of this face. I’m gonna be out here advocating for change, hustling for women’s empowerment, speaking truth to power, and giving you all the awesome content you need and deserve.

More ways to level up

A blog is a great start to help you change. But real change often comes in the depths of personal connections. So there’ll be more ways to learn and grow and invest. Podcasts, videos, webinars – whatever you like ladies!

And events – all the events. Seminars, and workshops that bring all this stuff to life.

More epic shit to help you step into your power

Education is only one part of the path to getting your shit together with money. The other piece is behavioural change, to help you make good decisions on the reg. Fierce Girl will be giving you tools to make good decisions, as well as the education that underpins it.

And don’t worry, there’ll still be a ton of free stuff. The blog will always be free. But some of you want more, Imma make you pay for it. A sista’s gotta make a living up in here!

I’m working on a new brand and website and it’s gonna be awesome.

So that’s the update today. Thanks for listening… And sharing and supporting. Let’s get cracking on the revolution.

October 17, 2019 17

The ultimate ‘get started’ guide to investing (and stuff)

So, you’ve made the decision. It’s time to put on your serious-lady-suit (Romy and Michelle style) and get busy with money.

Whether daunting, exciting – or both – you need to start somewhere.

And that’s where it can come undone. What do I choose? How do I choose? What should I ask?

All very good questions. I can’t promise I will answer all of them, but let me give you some starting points on your journey.

I want to invest in ETFs

Exchange-traded funds are a popular, low-cost way to invest in a range of asset classes, from shares to bonds. I’ve written more about them here.

If you’ve done your research and want to get started, first thing you need is a broker. As the ‘exchange-traded’ name suggests, ETFs trade on the Australian Securities Exchange. While the days of guys shouting at guys on chalkboards are over, brokers still need to do the trade for you. There are lots of well-known online ones like CommSec, but the nerds in the forums I hang out in reckon Selfwealth is the cheapest.

Speaking of brokers – a great opportunity to appreciate Leo in Wolf of Wall St

If you don’t want to go down that road, you can consider an app like Raiz or a Roboadviser (see below), and they do that part for you.

In terms of choosing which ETFs, you really need to spend some time with your friend Google.

I want to invest in a Managed Fund

Rather than buying or selling units on the ASX, like with an ETF, you apply for units in a managed fund, directly to the company. There is usually a form to fill in (online or paper), you give them money and they give you units in the fund.

There is also an ASX service called mFund, which allows you to bypass the old form-filling grind. It does require a broker or financial adviser though – so if you have neither of those, probably not worth the effort.

In terms of how to choose a managed fund, it’s kind of like saying ‘how do you choose a dress?’. Do your research, have a clear idea of what you want, keep a keen eye on prices (fees), and get recommendations from friends. There is a handy tool on the mFund site to get you started.

Pretty sure Gaga did some solid research on this dress.

I want to get Financial Advice

First up, be clear on what you want and how much you want to spend. (This post may help).

Money Coaching – this is the mani-pedi of the advice world. It helps you with goal-setting, budgeting, cashflow, saving, and everyday money goals. It’s more like a life coach, in that it’s not regulated by ASIC and they can’t legally tell you what to do with your savings – they mainly help you accumulate the money. Sometimes they have affiliated services to take you to the next stage.

I see a lot of people who think they want financial advice, but really want money coaching. It’s way cheaper because there isn’t a bunch of expensive compliance sitting behind it.

People like Vivian Goh are leading the charge in this area.

Robo Advice – Let’s call this the fractional laser treatment of advice: yay technology! These services use powerful algorithms to give you an investment plan. You tell them your goals, and the friendly robot builds a portfolio to achieve them. Stockspot and Six Park are two of the bigger players in Australia – they have lots of helpful articles on their websites, with more information.

Comprehensive Financial Advice – This is the full day spa treatment of advice with a price to match. It looks at your whole financial picture: goals, retirement planning, risk tolerance, tax issues etc. But it takes a lot of time and compliance on the adviser’s side, so you’re looking at upfront fees or $3000-4000 or more, with the option of ongoing service (and fees).

How to find an adviser? Check out this post.

I want to sort out my super

Sorry but this is the only pun that makes super interesting

So, you want to merge multiple accounts, check your insurance, review your investment options or generally find out WTF is going on with your retirement savings (yeah girl!).

Call your main super fund. If you want to roll multiple accounts into one, the fund will do the heavy lifting for you. If it’s other questions, they are generally pretty helpful and can often provide ‘limited advice’ at no cost.

Don’t know which one you should pick? The big-name industry funds are pretty solid, but you can also check out this website for more information.

September 23, 2019 1

The single biggest risk to your money is probably not what you think

There is one thing that can change your financial path forever, and it’s not betting on the share market. It’s not entering the Gucci store. It’s not even buying a house.

It’s walking down the aisle.

When you get hitched to a partner, you’re hitching your wagon to their financial future. And even if you’re already married, please read on, because this is literally one of the most important posts I am ever going to write on here.

I know it’s easy for me to sound like the bitter divorcee who lost money in a divorce settlement. (I did, but I am less bitter about it these days).

That’s not what this post is about. I’m at the age (40) where marriages are starting to fall apart. I see it among friends, acquaintances and friends of friends. After all, the most common age for getting a divorce is 45.5 for men and 42.9 for women (ABS).

Like any long-term decision, marriage is a calculated risk. There is a 1 in 3 chance it will end in divorce. If someone offered you a raffle where 1 in 3 tickets offered a prize, you’d jump right in.

And yet, so many people get married without even considering the ‘what if?’. The suggestion of a pre-nup, or to not change your surname, is taken offensively.

We are socialised to believe that romantic love is the most important part of marriage. This is a relatively recent development (it took off with the rise of the Romantic novel in the 18th century).

For thousands of years, though, marriage was an economic and child-bearing union. (Well, more of a takeover than a union, because the man got to control all the woman’s wealth once it was done).

Our ancestors were generally more clear-eyed about the fact that marriage is about far more than love. And in the age of Instagram weddings, it’s easy to forget there’s a shitload more at stake than a perfect photo album.

Once you’re married, everything you earn and own belongs to you both. Louder for the people at the back!

This is fantastic when you’re sharing and building together. But if it falls apart, everything you have worked for can be pooled together and a line drawn down it. (And that line may not be in the middle.)

Not only that, you will likely have to start over in a practical sense. New life, new home, new furniture, new insurance, new kitchenware. The things I own today bear very little resemblance to what I owned five years ago.

There is another big complicating factor in all of this: children. If you bring kids into the picture, there’s a good chance you’ll take career breaks that mean you earn less, reduce your super and even stunt your career progression.

Sorry, I know this sounds terribly unromantic and depressing. But hey, we aren’t just here for the LOLs; we’re here for the learning too.

A little bit of planning goes a long way

So I want you to consider marriage (or even de facto living) in this way: there’s a high chance it will be great and last forever. But there’s also a chance that it won’t.

It’s like car accidents – you really hope you won’t have one, and mostly you don’t. But guess what, you have to insure that vehicle every year anyway.

So I want to position this concept as Independence Insurance (thanks to a friend came up with this phrase, you know who you are).

This is the kind of insurance you take out regardless of how happy your relationship is. Because you just never fucking know.

Bae might come in one day and say s/he’s leaving. Maybe you catch them cheating (hey, if Beyonce isn’t safe, who the fuck is). Or the red flags you ignored before, gradually become so big and red you can’t stay, without harming your mental health or your kids’.

The progression of every break up is different, but the one thing they all have in common is the sense that ‘it wasn’t meant to end like this’.

So what does Independence Insurance involve? Well, the good news is, you don’t have to buy it or renew it or find the paperwork for it every year. It’s more about keeping some things in your control.

Always have at least one bank account in your own name. Up to you how much you have in there. I think at least a couple of thousand is a good start. Not only can you buy surprise presents with it, you can also get the fuck out of dodge if you need to. Honestly, this is such a simple thing to do and if I could go back and change one thing about my marriage, it would be this.

Have a car in your own name. If you only have one car, you may have to battle this one out. But if you have two, have one in your name. In NSW you can’t have two owners on the registration (not sure about other states), which is bloody annoying. But if things turn bitter and your partner has their name on both cars, guess what, s/he can keep them both. Happened to someone I know. Her ex has their two cars sitting in the driveway and she can’t do anything about it until they go to court (some years hence).

Don’t stop investing in your career and earning power. I know, this one is a lot more work than opening a bank account. But think of the women you’ve seen struggle after divorce because they put their own career on the backburner, to raise kids. It’s true, childcare is eye-wateringly expensive, but you need to think about the cost of not working. Not in today’s salary terms, but in the many decades from now if you’ve fallen behind your peers. Or you’ve kept low-stress, flexible, low-paid part-time jobs and now find you’re stuck there.

As my friend said, she never again wants to wake up and feel like she’s trapped in a relationship because she can’t afford to leave.

Take an interest in the financial paperwork. If you’re the spouse who leaves this stuff to your partner, it might seem like they are doing you a favour. But it has a lot of risk too. When I was married, I was the only one who knew how to access our mortgage redraw. If I was a bitch (which I am obviously not, ok), I could have easily drained thousands of dollars out of it, spent it, and he would neither have known nor had any recourse. Paperwork and banking is the worst, but it’s also the key to staying in control, as it gives you full visibility of your position.

Ok let me stop now and apologise if I sound a little preachy. I just want us all to be the best version of ourselves, and that means being realistic even as we are hopeful. I have more on this topic, so stay tuned.

And let me tell you I very much believe in romantic love. Just not as it applies to me haha.

April 29, 2019 5

How to hack your goals and nail everything in 2019

In 2018, I leaned out and toned up, losing about 5kg ahead of my 40th birthday.

People asked me how I did it, and I’d detect a hopeful tone. What wonderful secret had I found?

Sadly, there are none. I tracked and weighed all my food, stopped boozing and trained for fat loss (i.e. so many reps).

Probably the biggest thing was setting a goal. I’d been powerlifting for a few years, and building strength was always the main game – my goals were more like ‘squat 100kg’.

I was more focused on what my body could do, rather than what it looked like. This year, I switched to an aesthetic goal.

Neither of these goals are good or bad, in my opinion. There is something empowering about reaching a lifting goal, but also in feeling lean, fit and attractive.

The key point is, they provide something to work towards. They were specific, measurable and kept me focused. They kept me home on a Friday night, so my coach wouldn’t kill me on a Saturday morning. They encouraged me to spend time on a Sunday night preparing food for the week. They gave me a reason to say no to high-calorie foods.

New year, new you?

I’m telling you this because it’s a new year, and we all have good intentions. Often it’s about weight loss, but it’s a good time to take stock of finances too.

If I’m honest, my 2018 wasn’t great financially speaking. I was trying to get in the groove of being a homeowner, and quarterly strata fees, coupled with a kitchen renovation, really challenged me.

I had all the basics covered and I saved money, but I could have done a lot better, especially if I’m meant to be a good Fierce Girl example.

Know your weakness, then kick its butt

My biggest weakness isn’t a lack of knowledge or a tendency to spend money on stuff. It’s my lack of organisation. I try, I really do, but it’s a constant struggle against my nature.

You know those people who hate mornings, and you try to make them get up early? They’ll do it, but it takes fives snoozes and the threat of unemployment. And when they do wake, they are cranky arseholes.

That’s how I am with any type of life admin. And it’s why I have a shameful stack of papers in my cupboard, full of tasks that I need to file or action. I just add one more thing and shut the door again.

I know that I’m shit at this, and that I need a way to hack my bad habits. So I’m taking my approach to training and diet – which I’m good at – and applying it to money.

Boiled down, my weight loss success was based on:

Set a goal – fit into the very skimpy outfit I purchased for my party
Track everything – all food, every workout
Rely on habit – regular food prep becomes a non-negotiable activity

Applying this to money, I’ve realised I need to:

Set a goal – I’m going to pay an extra $20,000 off my mortgage in 2019
Track everything – yep, I have to manually enter it into the TrackMySpend app
Rely on habit – once a week I have to sort that pile of admin out and do at least one task

That third one really gives me anxiety, because I know I will struggle with it. But I need to start somewhere if I am going be a fully functioning adult.

The missing piece here is reward. At the gym, I get rewarded with endorphins, and I get validation when people compliment me. So it helps me to stick with it.

But this plan is boring and low on quick wins. So I’m adding in a bonus that if I stay on track with saving, I get to have a trip overseas. And if I do my weekly chore torture, I’m allowed to give myself a monthly treat, up to the value of $50.

There will be other behavioural modifications I need to achieve these goals – for example, the point of tracking is to ensure I spend less on crap (I’m looking at you Priceline and Sephora).

But I feel more prepared and confident knowing I have a plan and a framework.

Setting Goals

If you’re keen to nail your finances in 2019, have a think about what you want to achieve. I have a post about goal setting here, and it includes a simple worksheet you can download.

The goals don’t have to be big and hard. They could be as simple as ‘save $200 a month’. Or they can be specific – ‘Pay for my end of year holiday without a credit card’.

The point is to have them. Without something to work towards, we humans tend to drift into whatever’s easy and in front of us.

But with a goal, you can have a plan. And with a plan, you can have global domination (eventually).

So, here’s to an amazing 2019, and I hope you get all the good stuff you deserve!

January 1, 2019 0

New year, new you: how to up your game this financial year

If I ran a fitness blog, I’d have to wait til January 1 to share good intentions and resolutions with you. Luckily for me, this is a finance blog and I can do it now.

It also requires no activewear or bikini shots, which is a relief, because I have been hitting the red wine and winter comfort food a little too hard.

So, while I commit to no booze and lots of tuna salads for the foreseeable future, you could commit to a few good habits for FY18/19.

Change one bad money habit – It doesn’t have to be outrageously ambitious. You don’t have to makeover your entire financial life. It just needs to be specific and actionable.

For example, you want to control your spending better. My friend Cara gets paid monthly and has a bad habit of ‘making it rain’ the first week, like Drake giving money to poor people. Then she lives like a monk the week before payday.

If you have a similar issue, your goal is to set a weekly spending budget. Look at how much your normally spend (I know: a painful yet necessary step in and of itself. But get out your bank statements and come clean with yourself).

Decide what’s an appropriate ‘discretionary’ budget – lunches, nights out, new shoes, Priceline sales etc. This should be close to what you already spend, otherwise you’re not going to stick to it. Maybe trim a cool 10-20% off it, but don’t go for the diet equivalent of Optifast shakes when you’re used to 2000 calories a day. Now, take that figure and divide by 4. Simples!

Then it’s a matter of putting in place the mechanism for sticking to the weekly budget. Perhaps you get that much cash out, then you see how much is left. Perhaps you have a separate account with weekly auto-transfers of the set amount. Maybe you check your bank account every few days and see if you’re tracking.

Whatever works for you, find a way to put boundaries in place, and automate some of it.

All of this advice is clearly not rocket science. I’m no behavioural psychologist. It’s about intention, action and habit.

Decide what to change, think about a solution, then make it as easy as possible to keep up the habit.

Check out my homeboy James Clear if you want to know more about changing habits – he is the guru.

Other bad money habits you might want to overhaul:

Paying too much for convenience: unplanned and expensive groceries, too much Uber Eats, buying a full price dress for a wedding next week etc.
Wasting food: throwing out what’s in your fridge, not putting it away properly in the first place, forgetting to eat leftovers – you know the drill. Make a plan, use your freezer and buy some Tupperware FridgeSmarts
Dipping into savings for everyday money – you need to re-do your budget, set a mindful spending manifesto, and get an account with a different bank that’s harder to access

Sort your superannuation once and for all – I know, I go on about super and it’s everyone’s least favourite topic. But how about you spend an hour or so on it now, and have thousands more when you retire in a few decades?

I have a deep-dive post about it here, but in short, there are a few basic things that make all the difference:

Find your lost super – That crappy retail job you had for six months? You probably have a super fund for it. If you’ve had more than a couple of jobs there’s a good chance you have a tiny little super balance from it, sitting around in the ATO’s accounts, doing nothing. Get hold of it and put it to work! Some tips here.
Ask your super fund to roll your accounts into one – Your main super fund probably wants to do this lost super thing for you – they often have a rollover service to find your multiple accounts and sweep it into your main one. Let them do the hard work!
Check your insurance – We get given life insurance without asking – but that doesn’t mean it’s either the right amount or free! Check what you’re covered for, if it’s too much or not enough, and how much it costs. I have a really exciting post about this here (because, let’s face it, the only thing more exciting than super is super AND insurance!).
Review your investment option – Chances are, you’re in the same investment strategy as that 50-year-old bloke on the train wearing a too-tight shirt. Which isn’t ideal if you’re young. As a general rule, younger savers can tolerate more risk for higher returns (they have longer to smooth out the ups and downs). Most super funds will be able to give you advice on what’s right for you. Personally, I will be in high-growth until about the time I need to get botox.

Get a better deal on your boring bills – Once a year, it pays to go through all those dull fixed costs and see if you can cut them down. Are you in the right health fund? Who knows – do some Googling, or call one of those iSelect, ComparetheMarket type services.

Could you be getting a better deal on your phone? Probably, if you’re not already on a contract. They bring out better and cheaper plans all the time, so it’s worth shopping around. The tight-arse circles I hang out in online have been raving about Kogan.com.au – not an endorsement from me, but can’t hurt to look.

Same goes for your car insurance, power bills and any other painful ongoing cost. Spend a bit of time once a year, and reap the rewards.

Learn about basic investment and finance concepts – Obviously being on this site is a great start. If you’re relatively new here, this post is a good primer.

But if you’ve put off ‘understanding compound interest’ to another day, that day is today.

If you’ve ever thought ‘I’ll look into share investments at some point’, that point is now.

If you’ve pondered ‘how much will I need to retire on?’, then it’s time to do some research.

A great resource is the government-funded http://www.moneysmart.gov.au – it’s designed by financial literacy experts so that anyone can understand it. And it covers a huge range of topics.

And that’s it.

Gosh that was a lot of information for a wintry Sunday morning huh? But you only have to do one thing to make a difference.

And none of those things require diet, exercise or bikini body transformations. So how good is that?

July 1, 2018 2

That time I made the bank give my bestie a $6000 refund

One of my mottoes in life is ‘Don’t ask, don’t get’. (Others include ‘Don’t stoop to pick up nothing – but that’s a dating motto).

You may remember I did a financial makeover with my friends Sonia and Todd a few weeks back (which was great; you should totally read it here).

One of the outstanding issues was their incorrect home loan. They were in an investor loan product, not an owner-occupier one.

Why does this matter? Back when they got the loan four years ago, it may not have. The interest rates may have been similar.

But the regulators have since cracked down on the banks, wanting them to lend less to investors. The banks responded by ratcheting up the interest rates on investor loans, to make them less attractive.

This is actually pretty cheeky for current customers. They already have the loan, so the price signal isn’t going to change demand. This is called ‘repricing their back-book’, and it’s arguably a cash grab. But who’d have thought a bank would do something questionable like that?

Anyway, I digress. When Sonia told me her interest rate, it sounded super high (well over 5%). I told her to call up the bank and negotiate a lower one.

This is something you can totally do. Seriously.

The last thing your bank wants is to lose all that lovely interest you’re paying them … for like the next 20 years. Because it’s such a long-term loan, most people forget about their rate after a few years, even if competitors are dropping their prices.

So if the lender sniffs the scent of a customer wanting to leave, they will usually go hard to keep you. They often have special retention teams, whose job it is to keep you in love with them. Ok, so they don’t buy you fancy lingerie and a sexy weekend away, but maybe they should.

Anyway, when Sonia calls up her bank, she finds out about the investor loan thing. Now, let’s remember every statement goes to the same address as the address of the loan. So how could that be an investment property?

Nonetheless, they are like, “Ooops, sorry for having you in a wrong, expensive loan for four years, let me just swap you over to the right one with a heaps lower rate”. Job done.

OR WAS IT?

I would not let this lie. I urged Sonia to follow it up. Was it the mortgage broker or the lender who stuffed it up? Were they going to give her back the money it cost her being in the wrong product?

Turns out the bank and broker both ‘fessed up to making a mistake.

And then they gave her a refund. Not like ‘a free dessert when the kitchen stuffs up your main course’ kinda refund. A full $6000 back in their pockets.

They even rang me up and sang me a daggy song about being a good friend. Which is really all anyone wants in life right?

What’s the lesson here?

I’d take a few actually:

Even professionals can get it wrong. Banks (and any service company) may not deliberately rip you off, but mistakes happen. Always read your statements, ask questions, shop around, and get a second opinion if you can. I was only able to spot this mistake because I spent a year working in a mortgage company, so try and speak to people who are in the know.
Talking about money is not taboo. I know people who’ll share intimate details of their sex life but never reveal how much debt they carry. But, just like sex, the more we keep our money matters in the dark, the less chance we have to learn from one another. I’m not encouraging you to gloat about how much you dropped on a new outfit; I’m asking you to talk about your lessons, challenges and battles with the people you trust.
Don’t ask, don’t get. I know, there was a spoiler for this one in the opening. But let me say it again: if you don’t ask questions, demand refunds or search for better deals, you will pay too much. The worst thing anyone can say is no. My advice? Approach your finances with the confidence of an average white guy chatting up a way hotter woman.

May 6, 2018 4

If financial planners are greedy, dishonest or stupid, who should we trust?

That’s a big call, I know. But it’s what the Royal Commission (RC) into financial services seems to be suggesting.

Not all financial planners, just the ones who’ve been blowtorched by bad-arse special counsel Rowena Orr, affectionately nicknamed ‘Shock-and-Orr’ by the media. (Pictured above, showing strong side-eye game).

I’ve been following the RC closely this week. Partly for professional interest and partly because it’s car-crash viewing – i.e. hard to look away from the wreckage.

So far we’ve heard about greed and dishonesty at the top. AMP management all but confessed to charging fees for no service, then lying to the regulator about it. So far, the CEO and head lawyer have taken the fall, but there will be more, I suspect.

We’ve also heard about incompetence and greed at the frontlines.

An adviser who told a couple they could buy a property within their self-managed super fund, to live in. Anyone with even the slightest knowledge of SMSFs knows you can’t do this: only investment properties can be placed into super. That couple ended up with no home of their own to live in.

There was another adviser who suggested his clients change super funds, even though they’d be slugged with a $16,000 exit fee – or a quarter of their (fairly meagre) savings. Because it would make him money.

Then there was a high-profile, TV-star adviser, who told a client to leave her super fund and join his firm’s. Even though it would cost her $500,000 to do so.

This was after his staff had impersonated the client to contact her super fund (which is absolutely not required, because you can easily give an adviser authority to call on your behalf).

Turns out he was confused about whether his client was in a ‘deferred benefit’ fund or a ‘defined benefit’ fund. Those two things are in no way similar; it’s like saying you’d like a pinot noir and being serve a pinot gris. When a girl wants red wine, she does not like getting white.

Luckily, this client is a smart and savvy lawyer, so she picked up the error, rejected the advice and complained to his professional body. In the planner’s response, he called her ‘nitpicky’ and ‘aggressive’.

I don’t know about you, but if I’d picked up a $500K error in advice I’d just been charged several thousand dollars for, I’d feel a little aggressive.

And if knowing the difference between ‘defined’ and ‘deferred’ is nitpicky, then sure, sign me up for pedant of the year.

These are just some examples of the train-wreck that is the Royal Commission. And while there is some schadenfreude in watching it, mostly, it just hurts my heart.

It hurts because these are everyday people who have done the right thing and sought professional advice about something important. Then been totally screwed over for it.

It hurts because, for every dodgy and stupid and incompetent planner, there are many more who care deeply about their clients and give solid advice that’s in their client’s best interests.

But sadly, it’s hard to sort the good from the bad.

When you get a bad hairdresser, you know straight away. Your partner will no doubt declare the shitness of your new ‘do as soon as you walk in the door. Ah well, six weeks and you can move on.

But bad financial advice can take a long time to emerge and even longer to fix. In fact, many of the people affected by bad advice don’t even know it yet. Seriously, AMP admitted that they haven’t quite got around to telling a bunch of clients that their adviser is a chump who’s cost them money.

I’m at a loss to know what to make of it all. How can I sit here and tell all my Fierce Girls to get professional advice? What if you end up with one of the spivs who send you off in the wrong direction?

What if you get sold crap products and solutions just because it puts money in the pocket of the adviser and their company?

You can look for recommendations from family and friends, but what if they have also been given bad advice and just don’t know yet?

I honestly don’t know the answers to these questions. It’s mindblowing to me just how devastating the RC’s findings have been. From the Prime Minister through to the average woman on the street, we are all left shaking our heads at the breathtaking combination of greed and stupidity that appears to infect the financial planning industry – or perhaps the finance sector more broadly.

Take charge of your own money

The only advice I can offer in light of these revelations is this: you can make plenty of good decisions about your money without financial advice.

The first thing to do is get a handle on your spending. Good money management is the biggest challenge for most people; working out how to invest comes later on.

So before you do anything, check out my take on Guilt-free spending and how to wrangle your bank accounts into order.

Beyond that, financial advisers mostly help you in three areas: personal insurance, investments and superannuation. Here are some DIY ways to improve them.

Insurance – You normally get insurance through your super fund without even asking – mostly it’s just death cover and TPD (read this post for more detail). Call them up, check how much you’re covered for, talk to them about whether it’s too much or not enough. Most funds are allowed to provide this ‘limited advice’ as part of your membership. And you should definitely look at adding income protection if you don’t have it already.

Investments – Knowing where to invest your surplus savings is a good problem to have. However, many of us could do great things just by paying extra off our mortgage (and therefore saving thousands in interest over the life of the loan).

We could easily start small with an exchange-traded fund (read more here) or a micro-investing app (like Acorns, which this week rebranded itself to Raiz). Investing doesn’t have to be scary and complicated – and a bit of self-education goes a long way.

Super – With the RC findings ringing in our ears, I’m gonna make a call: a big-bank super fund may not be the best option. I’ve worked with lots of super funds over the years (as clients) and have found that industry funds and values-driven funds (like Australian Ethical) really do approach things with one purpose in mind: their members.

If you’re already in a bank fund, I’m not saying you need to bail out of it. But if you want to roll all your super into one fund (which you totally should, to cut out duplicate fees and insurance premiums), pick one that aligns with your values.

And consider putting a bit extra into super, as it’s a good way to cut your tax bill and keep money aside for the future.

Another thing you can do is speak to your fund about which investment option is best for you. Again, this advice is often part of your membership, so it’s worth seeing if your risk profile is right for your age and situation.

In some cases, the ‘default’ option they put you into is one-size-fits-all. And as anyone who has been entangled in a cheap, Chinese-made ‘one-size’ top in a change room can attest, one-size does not actually fit all.

Take charge

To sum up, I would reiterate what I say on here all the time: you are responsible for your money. Educate yourself. Pick up the Barefoot Investor. Read http://www.financy.com.au or the Money section of the newspaper. Get engaged and involved. The more you know, the more control you have.

April 25, 2018 5

When are you gonna get serious about your money?

How about now?

Let me tell you a story. Maybe it will inspire you/get you off your arse.

Sonia and Todd are everyday people with everyday jobs and a house in the suburbs. Sonia works in a finance company, so it made sense to get financial advice there when they bought a house four years ago.

An adviser hooked them up with a mortgage and an investment strategy. And since then, they haven’t really thought much about it.

Until a few weeks ago, when Todd was at a loose end on a work trip and bought The Barefoot Investor book*. Suddenly, he got interested in his finances (yay!).

He started looking at his home loan interest rate and the investment loan he’d acquired.

But it din’t make a lot of sense. So they invited me over for a second opinion, and over a few beers and some Trivial Pursuit, we started untangling their finances.

It was kinda hard, because until now, they haven’t paid attention to paperwork or statements. But we cracked on.

Home loan haggling

The low-hanging fruit was the mortgage: they were paying an eye-wateringly high rate, so I suggested that Sonia to call up and ask for a better one (a thing that you can totally do). Turns out they were in the wrong product – an investor loan, instead of owner-occupier.

Four years ago, that wouldn’t be a big difference, but investor loan rates have gone up since then (long story – search ‘macroprudential policy’ if you care). Now, they are paying far too much.

So, the lender helpfully put them into the right product and their rate became waaay more competitive. That’s a potential saving of tens of thousands over the life of the loan.

Why were they in the wrong loan originally, who is to blame, and can they get those extra interest payments back? We’re still working that out.

Borrowing to invest

Then we came to the investment portfolio. They have a sizeable ‘line of credit’ investment loan that funds a managed portfolio, mostly of shares.

Kind of like doing a smoky eye, borrowing to invest is neither good nor bad as a concept – it’s all about the execution. The line between ‘hooker after a big night’ and ‘sultry sex kitten’ is very fine.

Borrowing to buy shares increases your gains (if you have them) but it also increases your losses if the market goes down.

At the end of the day, Sonia and Todd are in an investment they don’t really understand, and one that cranks up their financial risk.

Your best ‘listening face’

That’s not to say the strategy wasn’t explained by the adviser at some point, but here’s the thing about ‘experts’. We often listen to them with an interested look on our face, but only half an ear open.

Whether it’s a physiotherapist explaining the intricacies of lumbar discs, or an adviser explaining leveraged investments, we nod and smile along, while being bamboozled on the inside.

It makes vague sense at the time, but when we get home we don’t really know how to do those stretches properly, or why we have thousands of dollars in a loan.

What’s the solution?

I’m not a professional adviser, so I wasn’t going to say ‘do this’ or ‘don’t do that’. But I did ask Todd and Sonia about their goals and priorities are and what they feel comfortable with.

It was clear they were not comfortable with a leveraged portfolio, and they wanted to pay off their mortgage as a priority. They also had some expensive credit cards they could ditch immediately.

My take on their investment strategy is that they are Holden customers who have been sold a Mercedes. And they are paying a couple of thousand a year to an adviser, plus investment fees, for the privilege.

So, Sonia called a meeting with their adviser. I suggested some questions they could ask, and they had a positive and constructive conversation.

Over time (to minimise capital gains tax), they will sell down the shares to reduce the investment loan. They might add extra to their super (a cheap and cheerful way to lower your tax) and increase what they pay on the home loan.

Todd is also changing their bank accounts in line with The Barefoot Investor’s advice (similar to my suggestion here).

How to take charge

I don’t think Todd and Sonia had bad advice (except for that wrong home loan business). I just think they were given advice by someone who doesn’t know them well. And they didn’t feel smart enough to question it.

But they are smart. And capable. And pretty decent with everyday budgeting. They just need to know that.

And I am telling you that you are too. Don’t let men in suits bamboozle you with their suit-tastic jargon.

You might have a simpler set-up than my friends. But the same rule applies: take an interest and you’ll get a better outcome.

Don’t be scared to ask questions – especially “why?” and “how much”. Why this home loan and not that one? Why this super fund? How much am I paying in fees? What’s the long-term cost?

Another hot tip: read your paperwork. Every six months your super fund has to send you a statement. Open it. Read it. Compare it to other funds (some help here). And if you don’t get those statements, contact the fund and update your details.

Same with your home loan, personal loan or credit card – check out the interest rate. See if you can get a better one. Call them up. Put pressure on. In the case of home loans, the lender’s worst outcome is that you go elsewhere – so they will often bend over backwards to keep you. If you used a mortgage broker, get them to do it for you.

When’s the right time to do this stuff?

Well, obviously … NOW.

Not sure where to start? Ask people (smart ones that you trust). Read The Barefoot Investor. Read the Money section of the newspaper. Google stuff. Visit http://www.moneysmart.gov.au

The knowledge is out there, you just need to get started.

*A lot of people ask me about this book. I haven’t read it all, but in general I like Scott Pape’s way of thinking and I am impressed at his ability to get people fired up about money. So yeah, go ahead and read it.

March 25, 2018 1

The Fierce Girl's Guide to Finance

Get your shit together with money

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